Processing & Shipping Info

Order Processing and Shipping Information

At Evenfancy, we are committed to processing your orders as quickly as possible and ensuring your shopping experience is satisfactory. Below are the details regarding our order processing and shipping, as well as our commitment to protecting your privacy:

In-Stock Products
– In-stock products will be shipped within 3 days after payment confirmation.
– Once an order is processed, we cannot make any changes to it.

Custom Products
– The production time for custom products ranges from 10 to 35 days, depending on the complexity of the customization.
– Before shipping, we will confirm your order details and shipping address with you to ensure the product is sent correctly to the specified location.

Order Confirmation and Privacy
– To confirm your order and securely process your payment, you will need to provide necessary information such as your name, address, and payment method.
– Rest assured, we use state-of-the-art encryption technology to protect your personal information, and it will not be disclosed to unauthorized third parties.

Pre-Shipment Preparation
– Before shipping, we will conduct a final inspection of the product and take photos to ensure the item is in perfect condition.
– These photos serve as records of the transaction and shipment, but for privacy reasons, we will not share photos containing personal information of customers.

Shipping Notification
– Once your order is shipped, you will receive an email notification containing the tracking number and the estimated delivery date.
– If you have any questions about the whereabouts of your package or the delivery time, you can check using the tracking number or contact our customer service team for assistance.

Evenfancy is committed to processing and shipping your orders quickly and efficiently while prioritizing your privacy and information security. Thank you for choosing us and trusting us to provide you with a pleasant shopping and personalized service experience.